- These General Terms and Conditions of Sale apply to all orders placed with our company, DOVRE NV. The Customer is deemed to accept them by the simple fact of his order.
- Sales decisions and offers made by our representatives are valid only when confirmed by us in writing.
- Our invoices are payable at DOVRE NV headquarters.
- Where our invoices remain unpaid by the due date, we are entitled to charge a rate of interest of 15% per annum, ipso jure and without written reminder, payable as of the invoice date. An administrative fee of 25 euro shall be added for any reminder sent to the Customer.
- Even in cases where the Customer has partially paid an invoice by the due date, DOVRE NV shall retain the right to terminate the contract.
- Delivery conditions are Free Carrier (FCA) DOVRE NV, Weelde, Belgium or DHT Sp. Z o.o. Wrze?nia, Poland, unless stipulated otherwise by DOVRE NV. In case of exportation of the goods outside of the EU, the Customer shall provide to DOVRE NV the final destination and all necessary documents proving their effective exportation.
- Once DOVRE NV has informed the Customer that his goods are available for delivery, this latter has 5 (five) working days to pick it up. Passed that delay, DOVRE NV will have the right to invoice the full amount of the goods, and the associated payment term shall start. (*2)
- Complaints submitted by the Customer regarding the quality or quantity of the goods will only be considered if received in writing within 8 (eight) days of the goods being received at their premises. The Customer